Reply to 1) and 2) separately, 3 sentences per response and one reference per re
Reply to 1) and 2) separately, 3 sentences per response and one reference per response. If you need any clarification just aks please 1)It is common for every Public Health Agency to be eventful every day as they are the only institutions where people can receive free treatment. Being busy means that the public health officer is likely to be interrupted, hence they need to have an order of priorities to carry out duties. Although a lot has to be done within a short time, I need to prioritize the more urgent ones. According to Bekemeier et al. (2021), my role as a public health officer is to promote health and maintain it. On this day, if there is still no patient requiring urgent medical attention, I will interview the three drop-in patients and refer them if they need referrals. I will talk with the pregnant woman and answer her queries. I will also let the woman take up the test if they need some. I will then give food vouchers to those who sign as they wait. I will also ask the 20 dental patients to write their names on one paper while contacting the child's family member to enquire about immunization. After contacting the family, I will get the list of the dental patients and pull all their charts into one setting. Suppose I don't have time to receive the call, I will tell the caller that I will call her later. I will get her number and record it for reminder purpose. However, If I am in a position, I will answer her immediately. After that, I will answer the call from the patient inquiring about the narcotics. I will then complete the report needed by the supervisor concerning patients suffering from diabetes and hypertension. After completing the reports, I will take a lunch break. From the study by Dupin et al. (2020), I will have to work fast but be keen to avoid errors since I will be dealing with people's lives. I prefer to collect details direct from the patients, and if possible, I will talk with patients together with someone who can comprehend the explanations that I give. References Bekemeier, B., Kuehnert, P., Zahner, S. J., Johnson, K. H., Kaneshiro, J., & Swider, S. M. (2021). A critical gap: Advanced practice nurses focused on the public's health. Nursing outlook, 69(5), 865–874. Dupin, C., Pinon, M., Jaggi, K., Teixera, C., Sagne, A., & Delicado, N. (2020). Public health nursing education viewed through the lens of superdiversity: A resource for global health. BMC Nursing, 19(1). 2)Since I will be the only public nurse available from 1.00 pm to 5.00 pm, I will focus on delegating more tasks during the morning hours to finish the end-of-month reports, which are due at 5.00 pm. Besides, despite interruptions to a nurse's workflow being a routine especially in a health care setting, within clinical practice, it is a major risk to patient safety (Sanderson, McCurdie, & Grundgeiger, 2019). I would handle the interruption at 8.00 am from my supervisor, Anne, since the registered nurses serve as a resource to the receptionist, while the clerical worker is fairly busy and is likely to make errors when collecting data. Since I will still be handling the request to count diabetic and hypertensive patients seen within the last month, I will refer the interruptions at 9.00 am to other professionals. When handling the interruption from the three drop-in patients at 9.00 am who are waiting to be interviewed for the possible referral to the chest clinic, I will refer them to the clerical worker who will record the information. I will refer the upset patient waiting to see me about her pregnant daughter to the registered nurse within the facility. Since the role of RNs is to assess and identify patients’ needs and afterward implement and monitor the relevant medical treatment plan that abides by care policies and standards (Swanson et al., 2020). At 9.30 am, I will request the registered nurses who play the role of the receptionist to contact a family about the child’s immunization since the receptionist handles patient phone calls and drop-ins. Similarly, at 9.30 am, I will refer the dental clinic department drop off of 20 referral to the registered nurses who handles drop-ins. At 10.00 am, I will handle the issue of the confused patients that call to find out what he or they should do about the bills the individual received since the registered nurse and the clerical worker will be busy. At 10.45 am, I will refer the six families who have been waiting since morning for food vouchers to the clerical worker whose work encompasses data entry and sorting and filing documents (Rosen et al., 2018). At 11.45 am, I will delegate the duty of handling the patient who calls about her drug use to the receptionists since the clerical worker does not have the competency to handle the task, while I will be preparing for the luncheon meeting with a Cancer Society group from noon to 1.00 pm today. The receptionist will coordinate with the pharmacist about the drug use to address the patient issue. References Rosen, M. A., DiazGranados, D., Dietz, A. S., Benishek, L. E., Thompson, D., Pronovost, P. J., & Weaver, S. J. (2018). Teamwork in healthcare: Key discoveries enabling safer, high-quality care. American Psychologist, 73(4), 433-450. Sanderson, P., McCurdie, T., & Grundgeiger, T. (2019). Interruptions in health care: assessing their connection with error and patient harm. Human Factors, 61(7), 1025-1036. Swanson, M., Wong, S. T., Martin‐Misener, R., & Browne, A. J. (2020). The role of registered nurses in primary care and public health collaboration: a scoping review. Nursing Open, 7(4), 1197-1207.

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