Digital Resource: Adams, K., & Galanes, G. (2017). Communicating in groups: Application and skills (10th ed.). New York, NY: McGraw-Hill. eISBN-13: 9781259983283
What you learned
Did you discover something that you were not aware of before in relation to your own emotional intelligence?
How does your emotional intelligence impact (a) your current or future career in human services and (b) your performance in groups?
What can you do to continue to improve in this area?