Create a free account at Glassdoor.com. Search for a company you may be interest
Create a free account at Glassdoor.com. Search for a company you may be interested in working for one day, or a company you have previously worked for in the past. Using the following questions from the textbook, you will conduct an ethics audit. Formal System Audit - page 202 Table 5.1 Do organizational leaders send a clear ethics message? Is ethics part of their "leadership" agenda? Are managers trained to be ethical leaders? Does the organization incorporate ethics into its section procedures? Is integrity emphasized in orienting new employees and training existing ones? Does a formal code of ethics and/or values exist? Is it distributed? How widely? Is it used? Is it reinforced in other formal systems, such as performance management and decision-making systems? Does the performance management systems support ethical conduct? Are only people of integrity promoted? Are ethical means as well as ends important in performance management systems? Is misconduct disciplined swiftly and justly in the organization, no matter what the organizational level? Are workers at all levels encouraged to take responsibility for the consequences of their behavior? To question authority when they are asked to do something that they consider to be wrong? How? Are employees encouraged to report problems, and are formal channels available for them to make their concerns known confidentially? Are ethical concerns incorporated into formal decision-making processes? How? Or are only financial concerns taken into account? Are employees and managers oriented to the values of the organisation in orientation programs? Are they trained in ethical decision making? Are ethical considerations a routine part of planning and policy meetings and new venture reports? Does a formal committee exist high in the organization for considering ethical issues? Informal System Audit - page 203 Table 5.2 Identify the organization's role models and heroes. What values do they represent? What advice do mentors give? What informal socialization processes exist, and what norms for ethical/unethical behavior do they promote? Are these different for different organizational subgroups? What are some important organizational rituals? How do they encourage or discourage ethical behavior? Who gets the awards - people of integrity who are successful, or individuals who use unethical methods to attain success. What are the messages sent by organizational stories and myths? Do they reveal individuals who stand up for what's right despite pressure, or is conformity the valued characteristic? Do people get fired or promoted in these stories? Does acceptable language exist for discussing ethical concerns? Is "ethics talk" part of the daily conversation? After reviewing the audit questions, read company reviews for your selected company on Glassdoor. Using the Glassdoor reviews and audit questions from the text, choose to conduct a formal or informal audit. In your post, identify the company you chose and explain why you decided to conduct a formal or an informal audit. Next, explain what your audit revealed about your selected company. Using these findings, explain whether or not you would choose to work for this company and how you came to that conclusion. EXAMPLE: Remember to create a free account at Glassdoor.com. For informational purposes, Glassdoor is an American website where current and former employees anonymously review companies. The company allows users to anonymously submit and view salaries as well as search and apply for jobs on its platform (Glassdoor.com). For this week’s discussion, I investigated Spotify. Here are the high level statistics on Spotify: Size: 5001 to 10000 Employees Founded: 2006 Type: Company - Public Industry: Internet (Global Audio Streaming) Revenue: Unknown Mission Statement: “To unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the opportunity to enjoy and be inspired by it.” I have chosen the “formal” audit approach. Overall, the reviews for Spotify are positive with 87 percent of reviewers saying they would recommend the company to a friend and 96 percent signaling approval of their CEO. Positive Reviews (accolades) The positive reviews indicated on Glassdoor paints a picture of a company that is people-centric with values centered on transparency, strong leadership, and a sense of community: “The people are what make the company - and they are dedicated to their work, willing to help and support others, and just love the music” “Transparency on internal mobility/growth opportunities, great team vibe, endless learnings, strong leadership teams, hyper growth environment, strong systems and clear processes” “Great culture and teams who are very supportive” “Growth mindset, Great benefits, Good culture Inclusive” “Sense of belonging, culture of transparency, care for employees, benefits” According to Glassdoor, the top four positive attributes about Spotify as documented in employee reviews were work-life balance, benefits, work culture and great people. Negative Reviews Most of the reviewers did not have negative reviews for this organization. Those negative comments that did appear reflect the issues seen in many organizations where the politics of business impact the ability for individuals to move upward in a company. Other issues center around work/life balance and long working hours: “Office politics (just like everywhere else)” “Work, work and more work! My team would mostly take the lunch at the desk. 7pm on a Friday and people still working. Not a healthy work to life balance at the New York location.” “Upward/lateral mobility can be tough - many blockers and lots of politics to navigate” “Lower salary, lack of onboarding and training for product” “Many activist colleagues cause a bit of a toxic environment, and the political affiliation of Spotify has led to a woke mono-culture” The top negative aspects reported in Glassdoor employee reviews included corporate growing pains and reorganizations. Ethics Auditing results During my ethic audit, I noted Spotify maintains a documented code of conduct which is provided to all applicants and is accessible on their website (Nyberg, 2021). The website also provides an ethical decision making tool that was created as part of an inner company project. This tool allows team members to use a score card approach to determine if ethical issues can be ascertained with particular situations or business decisions (Spotify Design Team, n.d.). Impacts are based upon whether a decision can cause physical, mental or societal harm. The fact that the company promoted the creation of this decision making tool shows that the company places a high value on developing and maintaining an ethical culture, as well as their employees. Based upon the employee reviews for Spotify, it would appear that the executive team created a solid ethics-based culture. However, my recommendation to the Spotify executive team would be to develop a plan to address the employee review which points out how outside politics can affect the internal culture. This can raise ethical issues as the company may be pulled into unforeseen situations if they do not guide employees as to expected behaviors (what is permissible and not )in terms of interjecting political activism. Reflections In terms of my impressions after reading these reviews, Spotify has been successful at creating an employee culture where people feel included in a strong familial type of community, business motives are transparent, their ethical code of conduct is widely distributed and individuals are treated with respect. I will definitely think about investigating more about this company in a few years when I start checking out new options.

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